Useful information before your appointment:

1.Patients under the age of sixteen must bring with them a chaperone, ie.Parent, guardian or friend over the age of eighteen.Patients of any other age are welcome to bring a chaperone if they wish.

2.As traditional Osteopaths we know that even if your pain is in the middle of your back, the problem could be arising from your low back or even as a result of a leg length discrepancy. Therefore we generally request patients to undress to their underwear so a full examination can be made. If you are concerned by this a bikini or swimming trunks are fine but please make any concerns known to your Osteopath on arrival.

3.As Registered Osteopaths we are recognised by most Medical Insurance Companies. All policies vary in the small print but as a general rule contact your insurance company and confirm their requirements before booking your first appointment. Some require a GP referal letter before they will pay.

4.If you are insured by AXA PPP or BUPA, once they have agreed to to pay for your treatment, they will give you a reference number. If you bring the claim reference and your membership number with you we can then claim on your behalf.

5.Parking at the clinic is not guaranteed but is generally available. Please dont park in any of the reserved spaces. The nearest car park otherwise is at the westbourne end of Alumhurst Road, a three minute walk for most.

6.On arrival at the clinic please buzz room 1 for Mr Culling or room 4 for Mrs Culling.

7.Once an appointment has been made we require a 24 hour cancellation period, otherwise a full fee will be charged.